Refund Policy — Payever

We stand behind our work. Here's our refund policy in plain language:

7-Day Money-Back Guarantee

If, within 7 days of paying advance, you're not satisfied with our progress or communication, you can request a full refund of the advance — no questions asked.

Refund After Week 1

Before first deliverable: 80% refund of advance (we keep 20% for time spent)
After first deliverable: Pro-rated refund based on milestones completed
After project delivery: No refund (warranty applies for bug fixes only)

How to Request

Email refunds@payever.in with your invoice number
State the reason (helps us improve)
We acknowledge within 24 hours
Refund processed within 7-10 business days to original payment method

Non-Refundable Items

Domain name registrations (paid to registrar)
Third-party software licenses purchased on your behalf
Hosting paid in advance (refund is from hosting provider, not us)
Stock photos/icons purchased for your project

Disputes

If you disagree with a refund decision, escalate to founder@payever.in. We resolve disputes fairly within 7 days.

Chargebacks

Please contact us before initiating a chargeback. We resolve 99% of issues directly. Chargebacks waste both our time and may affect your credit history.